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Trouble-Shooting Tips for TurningPoint

When you import information or start a brand new presentation, double check that the following preferences/settings are set properly:

Open the TurningPoint Dashboard and click the PowerPoint Polling choice from the center of the page. PowerPoint opens, open your presentation or double-click on Blank Presentation to get started. In PowerPoint, under the TurningPoint tab, select Preferences.

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Once the Preferences window opens, select PowerPoint on the left and check the following:

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Under Charts make sure Results Display is set to After Polling.

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Scroll down to Competitions and under Fastest Responders make sure that Display Correct Responders Only is NOT checked.

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In the same section under Participant Scores, change Participant Information to User ID. Click Close when finished.
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